Shipping and Returns

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Shipping:

Maria’s ships via UPS or USPS.   Items that are “in stock” usually ship out within 1-3 business days.  Items may be shipped in multiple boxes.  At Maria's, we care about the earth.  We try our best to recycle and up-cycle whenever possible-including all shipping materials.  It just makes sense.  Shipping charges are calculated based on the item’s weight as well as distance. Please note, we only ship to street addresses.   Antiques and various fragile items have additional shipping charges.  All items are well packed and are shipped fully insured.  Rush shipping is available if order is telephoned or emailed before 12:00 pm  (Noon- PST.)  Additional charges will apply.  "Free Shipping" promotions are for retail sales only, not wholesale purchases.

Guaranteed!   We are confident you will enjoy your purchases from Maria’s.  If you are not completely satisfied, please call our Main Street office 1.650.941.9682, Tuesday – Sunday 11:00 am – 5:00 pm within 7 days of purchase to inquire about  returns.  Retail customers may request an exchange or full item refund (less all shipping charges).  ALL shipping charges are NOT refundable and you may incur an additional charge to send and/or receive an exchanged item.  Of course, if the item arrived broken or the mistake was ours, no additional shipping charges will be added.

Returns:

If you do need to return an item, please make sure to call our Main Street office between 11:00am - 5:00pm PST (1.650.941.9682)  to obtain a Return Authorization number. NO RETURNS OR EXCHANGES WILL BE ACCEPTED WITHOUT A "RA NUMBER." All items must be returned with original receipt, in new condition, unopened, unused, unwashed and with all original packaging. Return shipping is your expense. Please note:  Antiques, special orders and vintage items are  ALL SALES FINAL.  No exceptions will be allowed.  Please pack items well and make sure you obtain a unique tracking number.  Any loss or breakage for a returned item will be between the shipping company and YOU. Maria’s will not reimburse any claim against such a shipment.  Ship well packed item prepaid and fully insured to:  

Maria’s FRANCE ITALY ENGLAND

Customer Returns
393 Main Street
Los Altos, CA 94022  

Your credit card will be credited the full item price within 24 hours upon receipt of returned item.  All shipping fees are not refundable.  

Wholesale Accounts: All sales are final.  Shipping charges will be added to your invoice from Los Altos, CA, 94022.

Payments:  Maria’s accepts American Express, MasterCard and Visa, Discover, PayPal, ApplePay, Google Wallet.  We will only charge your credit card when item is shipped.   We will gladly accept telephone orders at 1.650.941.9682,  seven days a week (except holidays) from 11:00 am-6:00 pm (PST).   A credit card release form may be necessary.  We will email this to you within 1 hour of your telephone order.